Shipping and Delivery Policy

When ordering an item from Room To Breathe™ Professional Organizers, we can ship to virtually any address in the world. When you place an order, we will contact you and estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. After placing your order, you will see both shipping and delivery date estimates in the order confirmation e-mail.

For most of our products we use UPS Ground Service. If you require a different service, you may choose it when ordering online. Shipping costs for orders depend upon the method and option you choose and are calculated automatically via the UPS website. Please note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound.

Product Returns

You may return most new, unopened items sold and fulfilled by Room To Breathe™ Professional Organizers within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

If you have a return, please email returns@roomtobreathe.org to begin the process.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Refunds will be returned to the account used to make the initial purchase.

Items that are opened or returned more than 15 days after delivery will receive a partial refund. Partial Refunds will be issued for the following items:

• Any CD or DVD is 50% of item's price
• Any item not returned in the condition it was received will be refunded up to 50% of item's price.

Product Exchanges

If you received a faulty item and need to exchange it for the same item, please email exchange@roomtobreathe.org with you product information, name, and address and date of sale. We will contact you to arrange an exchange.

If you would like to exchange an item for a different one, please return the original item by contacting exchange@roomtobreathe.org with the product information, your name, address and date of sale. We will arrange an exchange. You will be refunded your original purchase price once we receive the item and we will guide you through placing another order for the item you wish to purchase.

Third Party Sellers

As the RoomToBreathe.org Web site offers items for sale both by Room To Breathe™ Professional Organizers and by third-party sellers, it is important in the returns process to know from whom the item was purchased. If the item to be returned was not sold by Room To Breathe™ Professional Organizers, you will need to contact the seller directly. Room To Breathe™ Professional Organizers does not warrant or guarantee any products purchased from Third Party Sellers listed on the Room To Breathe™ Professional Organizers Web Site.

Product Payment Terms

Payment for products must be made in advance using a valid credit card through our secure merchant account on the Room To Breathe™ Professional Organizers website. In the event a credit card is not available, please contact theRoom To Breathe™ Professional Organizers office at 916.444.7666.

Privacy Policy

Your Use of this Website is Governed by these Terms and Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, please do not use the Room To Breathe™ or Financial Document Binder website.

These Terms and Conditions May Change.

Room To Breathe™ reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

Your Privacy at Room To Breathe™ Professional Organizers

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized experience. Please read on for more details about our privacy policy.

What Information Do We Collect? How Do We Use It?

When you sign up for our newsletter, we need to know your name and e-mail address. This allows us to send to you the newsletter and any updates that there may be.

When you enter a contest or other promotional feature, we may ask for your name, address, phone number and e-mail address, so we can administer the contest and notify winners.

Your Consent

By using our website, you consent to the collection and use of this information by Room To Breathe™ Professional Organizers. If we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

How Does Room To Breathe™ Professional Organizers Protect Customer Information?

We have physical, electronic and procedural security safeguards to protect and secure the information we collect. Our online transactions are securely handled through PayPal. Our newsletter list is administered through aweber.com. Please visit their websites for more information about their security policies.

Will Room To Breathe™ Disclose the Information it collects to outside parties?

Room To Breathe™ does not sell, trade or rent your personal information to others.

Tell Us What You Think

We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Room To Breathe™ Professional Organizers shall be and remain the exclusive property of Room To Breathe™ Professional Organizers. Your submission of any such Comments shall constitute an assignment to Room To Breathe™ Professional Organizers of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Room To Breathe™ Professional Organizers will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Copyright Notice

All of the Content you see and hear on the Room To Breathe™ Professional Organizers websites, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, and including products solely developed by Room To Breathe™ Professional Organizers are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Room To Breathe™ Professional Organizers. The entire Content of this website is copyrighted as a collective work under U.S. copyright laws, and Room To Breathe™ Professional Organizers owns a copyright in the selection, coordination, arrangement and enhancement of the Content.

The Content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non—commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded, printed, copied, or ordered materials is transferred to you as a result of any such downloading, printing, copying and/or ordering. Room To Breathe™ Professional Organizers reserves complete title and full intellectual property rights in any Content you download, print, copy, and/or order from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining express and separate written permission for each occasion from Room To Breathe™ Professional Organizers.  The copyright for the Financial Documents Binder is solely held by Room To Breathe™ Professional Organizers and its owners and the content of the Binder may not be reproduced in any way without express permission.  Any infringement upon the copyright and trademarks will be prosecuted to the fullest extent of the law.